A unified portfolio for secure video, collaboration, connected customer experiences, and scheduling.
Choose the right product for your operations, with local deployment options.
THE STRATEGIC ADVANTAGE
Reduce administrative work with automated corporate intelligence and context continuity.
Aggressively lower cost-per-interaction while driving double-digit lift in LTV.
Product portfolio
Explore the complete IZALL.COM portfolio for enterprise video, collaboration, connected customer experiences, and scheduling. Deployment options are shaped around organizational control, resilience, and governance.
Avaya Infinity · Connected experiences
Flexible deployment
A customer request often needs more than one conversation. Avaya Infinity connects voice and digital channels with enterprise context, workflows, and specialist AI support for the human agent.
Connect the systems and teams that can complete the request, then modernize in stages around your existing environment. Capabilities and deployment options depend on the selected configuration.
Contact Center · Customer continuity
Private deployment
When the main contact-center platform is disrupted, customers still need a way to reach your team. Prepare a privately deployed alternative for essential customer and stakeholder communications.
Keep interaction records, queue data, and operational information within infrastructure your organization controls. Define and test the fallback workflow as part of your continuity plan.
Gallery · Knowledge capital
Private deployment
Organizational recordings contain expertise, decisions, internal processes, strategic insight, and other sensitive knowledge. Gallery keeps this content structured, searchable, and governed.
With private deployment, videos, metadata, and search data remain within infrastructure controlled by your organization—helping protect confidential knowledge while making it useful to the people authorized to access it.
Meetings · Collaboration continuity
Private deployment
Give key personnel a familiar place to meet when the primary collaboration platform is unavailable. A prepared meeting link helps the right people come together to coordinate the response.
Private deployment keeps meeting media and session records within infrastructure your organization controls. Build the backup into your response plan and test it with the people who will use it.
Scheduling · Revenue velocity
Private deployment
Make it easier for customers and colleagues to find a suitable time. Coordinate team availability, booking rules, assignment, reminders, and calendar workflows in one scheduling process.
Reduce the back-and-forth around each appointment while keeping availability and booking records within your organization's private environment. Shape the setup around the teams and resources you need to coordinate.